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OBJECTIVE:

The first priority of this position is to assist customers with orders and loading of customer’s vehicles. This position demands individual alertness and safety practice. The ability to safely operate heavy machinery and power vehicles such as forklifts is essential. This position involves standing and walking for extended periods of time. Must be able to work in an outdoor environment through-out the year with various weather changes. Stocking of lumber products of various weights and sizes is also required for this position.

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

Assisting customers with orders
Direct customer traffic to appropriate areas
Filling customer orders in a timely manner
Solving customer issues, problems and concerns to the best of your ability
Reading and understanding invoice and order tags
Traffic control of main parking lot and yard
Proper use of 2 way radio to communicate in the yard

STOCKING

Stocking all lumber product to appropriate area/ rack
Stocking all other products to appropriate area/ rack
Clear the aisles and bays of all wrapping material and packing bands

SAFETY

Safety is our #1 priority. Must maintain safe working practices at all times
Safely operate forklifts in yard for loading, stocking and building orders
Safely operate machinery such as arm saw, table saw etc.
Safely use tools such as box cutters, tin snips and tape measure
Use of gloves, goggles, ear protection and any other PPE when appropriate

OTHER

Use of return slips for customer returns
Use of order stickers to label orders and special orders including returns
Use of cut sheets and other forms such as farmload pull sheet(s) when appropriate
Other tasks as assigned by your supervisor or management

PHYSICAL REQUIREMENTS:

Sit/stand for 8 hours per day
Use hands to load unload material
Vision abilities required by this job include close and distant vision
The noise level in the work environment is usually loud to moderate
Occasional exposure to moving mechanical parts and vehicles
Must be able to lift/carry 60lbs. occasionally; must be able to push/pull 60+ lbs.
Occasionally must reach with arms and hands, climb or balance
All mobility motions are required occasionally for indoor and outdoor environments (standing, walking, sitting, stooping, kneeling, crouching, crawling, squatting, and climbing)
Range of motion and physical activity occurring randomly

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your Supervisor, Store Manager, the VP's, or the Owners.

You will be evaluated based on your performance of the objectives, duties, and responsibilities listed in this job description, the accomplishment of other assigned tasks, and adherence to Ashby Lumber’s Policies as outlined in the Employee Manual. Your supervisor or the Manager has the right to revise this job description at any time.

This job description is not a contract for employment, and either you or Ashby Lumber may terminate employment at any time, for any reason.

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Apply for Yard Customer Service at Ashby Lumber Company